Step into the future of internal communication with us. As we continue to navigate the ever-changing landscape of the modern workplace, staying up to date on the latest internal communication trends is essential.
From AI-powered tools to unmissable video comms, there’s no shortage of innovative ways to connect with your team. Whether you’re a seasoned pro or a curious newbie, these are the top 10 internal communication trends that will take your workplace communication to the next level this year.
10 internal comms trends for 2023
1. AI-assisted communication
Artificial intelligence is changing the way we work, and internal comms is no exception. AI-assisted communication tools burst onto the scene earlier this year, improving efficiency and productivity for orgs across the globe. Chatbots that answer questions and write emails (like ChatGPT), speech-to-text software for transcribing meetings (try Otter), AI-powered glossaries (Puzzle!), and more.
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2. Gamification of learning
Learning through gamification isn’t necessarily a new trend, but it’s definitely one that’s sticking around in 2023. By introducing elements of play and competition to your training programs, you can make learning more fun and engaging (and effective!) for your team. This leads to better retention of information and improved performance across the board. #MakeLearningFunAgain2k23
3. The year of video
Video communication is more popular than ever, and it’s not hard to see why. It’s an engaging way to communicate with your team, allowing you to convey complex ideas in a simple and concise manner. Whether you’re hosting a meeting, delivering a presentation, or providing training, video is an effective and engaging way to get your message across.
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4. Sustainability and social responsibility
Your team wants to be proud of where they work. Give them something to be proud about by sharing how your company tackles its environmental and social responsibilities.
In 2023, companies are expected to communicate their sustainability initiatives, including efforts to reduce carbon footprint, increase diversity and inclusion, and promote ethical business practices. Incorporate social responsibility into your internal communication strategy to show that you’re a business that cares.
5. Increased focus on mental health
The pandemic brought mental health to the forefront of many conversations, starting less of a trend and more of a workplace revolution. Companies will need to take a more proactive approach to supporting the mental health of their employees, offering resources such as counseling services and mental health days.
6. Employee feedback is essential
Employees want to feel heard and valued, and providing regular feedback is a great way to achieve this. In 2023, companies need to prioritize collecting and acting on feedback from your employees. This can include regular surveys, one-on-one meetings, and anonymous feedback channels.
7. Embracing diversity and inclusion
Diversity and inclusion have become hot topics in recent years, and this trend is set to continue in 2023. Companies need to take a more proactive approach to creating a diverse and inclusive workplace. This can include offering training programs, hiring more diverse candidates, diversifying your comms, and promoting inclusive values.
8. Mobile-first communication
More people are using mobile devices than ever before, and it ain’t changing anytime soon. Meet your people where they are by prioritizing mobile communication. Ensure that your internal communication tools are mobile-friendly and easy to use on the go.
9. Hybrid workspaces
With the rise of remote work, many companies have adopted a hybrid work model that combines in-person and remote work. In 2023, we’ll see more companies adopting this approach, which means communication will need to be tailored to meet the needs of both in-person and remote employees. Companies will need to find creative ways to keep remote workers connected and engaged with in-person teams, whether it’s through video, collaboration tools, or other means.
10. Interactive training & development
Traditional training methods can be dry and boring, leading to disengaged employees and poor retention of information. This year, we’re seeing companies turn to more interactive training methods to keep employees engaged and motivated. This can include virtual reality training, interactive simulations, training videos, and other immersive learning experiences that allow employees to practice and apply new skills in a safe and controlled environment. By making training more engaging and interactive, companies can improve employee performance and drive business results.
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The world of internal communication is constantly evolving, and 2023 is already proving to be an exciting year for new trends and innovations. By staying on top of these trends and leveraging the latest tools and techniques, companies can create a culture of open communication and collaboration, leading to happier employees and better business results.